FAQ'S

Most frequent questions and answers

How Much Cash Will I Get For My Vehicle From Car Removal?

The price we pay is tailored to your car.

You can find out how much your car is worth by telling us what car you've got, and your location. In return, we'll give you an instant, no obligation offer for your scrap or damaged car.

Is The Car Removal Service Free?

Yes, we offer free car removal service anywhere in New Zealand.

Does The Car Have To Be Running?

No, Car Removal will buy cars of any make, model and condition.

Your car is complete if all minor and major parts are present. Don't worry about the odd missing wheel trim, interior trim, body trim, badge, parcel shelf, aerial, spare wheel or aftermarket audio player, but these should not be excessive in number.

We may ask you whether any parts are missing and if there is any damage.

After you've got your quote you'll have the opportunity to discuss your quote and provide further details.

What Happens With The Registration?

Vehicle registration plates and tags will be taken out and returned to you for registration cancellation. If some cases, if we take the vehicle with the plates. Change of ownership will be done as soon as the vehicles reaches the yard on our transporter truck.

How Will I Be Paid?

You'll usually be paid by cash or bank transfer. Please let us know if you have a preference when you get your quote and we'll try to meet your request.

How Do You Work Out The value of my car?

When you tell us what car you have and where it is, we compare the scrap prices available at Car Removal and car recycling centres in your area, to find you the best deal for your scrap car.

We may also ask you some questions about your car's condition. If you're unable to answer any questions, we may make some assumptions. Your answers and our assumptions will be shown to you alongside your quote.

We'll use this information to give you the best price available for your car from competing Car Removal branches in your local area.

In addition, your car must meet certain minimum requirements.

what are the minimum requirements?

When we provide a quote, it will be based on the following minimum requirements:

  • you are able to provide photographic ID and proof of address;
  • your car is free of all finance charges, such as a hire purchase or loan agreement;
  • your car is free from any additional waste, such as litter, refuse or rubbish;
  • your car is powered only by a single petrol or diesel internal combustion engine and does not have an electric or hybrid powertrain;
  • your car (or light van) has no more than 9 seats (i.e. not a motorbike or HGV); and
  • your car is accessible (in the case of a collection) meaning that it is parked on solid ground with inflated tyres, so that it can be safely winched onto a recovery vehicle.

If any of the above criteria are not true, the instant quote initially provided may need to be revised. You'll be given the opportunity to provide further details.

What questions will you ask me about my car?

We may ask you some questions about your scrap car's condition such as:

  • Are there any parts missing?
  • Is there any damage?
  • What's the approximate mileage?
  • Do you have the keys?
  • Do you have the registration?
  • Does it start and drive?

If you're unable to answer any questions, we may make some assumptions about your car's condition. Your answers and our assumptions will be shown to you alongside your quote.

These questions are in addition to the minimum requirements.